Jawatan Kosong Customer Support Agent Petaling Jaya MyValiant

Job Informations

Job Title : Customer Support Agent | Company : MyValiant | Location : Petaling Jaya | Pub Date : 8 Februari 2026

MyValiant Jobs April 2026 - MyValiant assign an opportunity to fill Jawatan Kosong Customer Support Agent, that will be placed in Petaling Jaya. You will receive a better potential customer as well as less dangerous life sometime soon. Signing up for this business makes a person able to attain the objective simpler in addition to help the current dream be realized.

To help this organization vision and mission comes on legitimate MyValiant will be wide started on brand-new place since Februari 2026. Everybody who are interested filling this vacant, remember to engage in this Jawatan Kosong Customer Support Agent recruitment. If you will be one which might load requirements, you can try to see further information about Jawatan Kosong Customer Support Agent below.

MyValiant Recruitment April 2026

Jawatan Kosong Customer Support Agent in Petaling Jaya

About the role

The Meta Ads Specialist is responsible for planning, executing, and optimizing paid advertising campaigns on Meta platforms (Facebook and Instagram) to support organizational objectives in awareness, fundraising, and community engagement. This role requires a performance-driven mindset, strong analytical skills, and the ability to translate campaign insights into impactful digital strategies that align with the NGO’s mission and communication goals.

What you'll be doing

  • Plan, launch, and manage Meta advertising campaigns for awareness, engagement, and fundraising initiatives.
  • Define campaign objectives, audience targeting, budgets, and bidding strategies to achieve optimal performance
  • Monitor campaign performance and optimize ads based on key metrics such as CPC, CTR, CPA, conversions, and ROAS
  • Conduct A/B testing on creatives, copy, audiences, and placements to improve campaign effectiveness
  • Analyze campaign data and prepare regular performance reports with insights and recommendations
  • Track user behaviour and conversions using Meta Pixel and other tracking tools
  • Work closely with content, design, and communications teams to develop compelling, mission-aligned ad creatives and messaging
  • Contribute to audience segmentation and funnel strategies for different donor and community segments
  • Stay updated on Meta Ads trends, platform updates, and best practices, particularly in the non-profit and humanitarian sector
  • Identify opportunities to scale successful campaigns and improve digital fundraising outcomes

What we're looking for

  • Diploma or Bachelor’s Degree in Marketing, Communications, Digital Marketing, or a related field
  • Minimum of 2 years of hands-on experience managing Meta Ads or paid social media campaigns
  • Intermediate to advanced English proficiency
  • Proven experience using Meta Ads Manager, Business Manager, and Pixel tracking
  • Strong understanding of digital marketing metrics and performance optimization (CPC, CTR, CPA, ROAS)
  • Experience with basic analytics tools (e.g., GA4) is an advantage
  • Analytical and data-driven mindset
  • Strong communication and collaboration skills
  • Creative thinking with a performance-oriented approach
  • Ability to manage multiple campaigns and deadlines effectively

Benefits

  • Opportunity to apply digital marketing expertise to meaningful humanitarian and social impact initiatives
  • Exposure to real-world digital fundraising and awareness campaigns
  • Collaborative and mission-driven team culture
  • Opportunities for professional growth and skill development

Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM3,500.00 - RM4,400.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Maternity leave
  • Professional development

Application Question(s):

  • Have you worked with a Non-Profit Organization (NGO) before?
  • Can you describe your hands-on experience with Meta Ads Manager and Business Manager?
  • Do you have experience setting up Meta Pixel and conversion tracking? Explain your process.
  • What are other advertising platforms are you expert in?

Education:

  • Diploma/Advanced Diploma (Required)

Experience:

  • Managing Meta Ads campaigns: 2 years (Required)

Language:

  • English (Required)

Work Location: In person

As one of the leading companies in Malaysia, MyValiant offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. MyValiant also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new skills and knowledge through the company programs.

If You are interested to submit an application for Jawatan Kosong Customer Support Agent Petaling Jaya Februari 2026 by MyValiant, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Petaling Jaya region from another company below.

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