MediaPlus Digital Miri Recruitment April 2026 - MediaPlus Digital Miri give an opportunity to fill Jawatan Kosong Web Client Support, that will be placed in Miri. You will receive a better chance as well as less dangerous life later on. Signing up for this business makes anyone can do the goal easier and create the aim come true.

To produce this corporation perspective along with mission come on legitimate MediaPlus Digital Miri is actually open of brand-new place as Januari 2026. Everyone who are interested about staffing this particular vacant, remember to engage in this Jawatan Kosong Web Client Support recruitment. If you will be one which may load qualifications, you can attempt to learn further information about Jawatan Kosong Web Client Support below.

MediaPlus Digital Miri Jobs April 2026

Jawatan Kosong Web Client Support in Miri

Job Summary

We are seeking a dedicated and professional Web Client Support to support our Web Maintenance team. The successful candidate will handle client communication, manage service requests, and coordinate with the technical team to ensure timely resolution of website-related issues. This role requires strong communication skills, attention to detail, and basic understanding of websites and CMS platforms.

Key Responsibilities

• Serve as the primary contact for clients under the Web Maintenance portfolio.
• Respond to enquiries via email, WhatsApp, and calls in English and Chinese.
• Record, verify, and submit client requests accurately to the Web Maintenance team.
• Coordinate with developers and project managers to monitor task progress and meet SLA timelines.
• Provide clear updates to clients, manage expectations, and escalate urgent issues when required.
• Assist in simple website content updates (text, images) using CMS platforms (e.g., WordPress).
• Maintain complete documentation of service requests, communication logs, and issue status.
• Identify recurring issues and recommend improvements for internal processes or client workflows.

Requirements

• Basic understanding of website structure, CMS platforms, hosting/domain concepts, and general IT terms.
• Ability to explain technical matters clearly to non-technical clients.
• Highly organised, responsible, and able to manage multiple cases concurrently.
• Strong customer service mindset with a professional and positive attitude.
• Ability to work independently and collaboratively with cross-functional teams.
• Preferred Experience: Customer service, client servicing, IT support, web maintenance, or digital agency roles.

Education Requirements

• Diploma or Degree in Business, IT, Computer Science, Communications, or other related fields.
• Candidates with SPM/STPM and relevant customer service experience are welcome to apply.
• Additional IT or web-related certifications are an added advantage.

Benefits and remunerations:

• Annual salary review
• Performance bonus
• Annual & Medical Leave
• Healthcare benefits
• Transport Claim
• Meal Claim
• Birthday voucher
• Alternative work-from-home schedule

If you meet the above requirements and are excited about the opportunity to contribute to the success of our organization, please submit your application to us!

We regret to inform that only successful candidates will be notified.

Job Type: Full-time

Pay: RM1,700.00 - RM2,500.00 per month

Benefits:

• Additional leave
• Opportunities for promotion
• Professional development
• Work from home

Work Location: In person

As one of the leading companies in Malaysia, MediaPlus Digital Miri offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. MediaPlus Digital Miri also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and knowledge through the company programs.

If You are interested to send an application for Jawatan Kosong Web Client Support Miri Januari 2026 by MediaPlus Digital Miri, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Miri region from another company below.

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