Jawatan Kosong Customer Experience Specialist Johor Bahru Elabram Systems Sdn Bhd

Job Informations

Job Title : Customer Experience Specialist | Company : Elabram Systems Sdn Bhd | Location : Johor Bahru | Pub Date : 13 Jun 2024

Elabram Systems Sdn Bhd Vacancies April 2026 - Elabram Systems Sdn Bhd requires the best people to fill Jawatan Kosong Customer Experience Specialist, that will be placed in Johor Bahru. You will receive a better prospect along with less dangerous life in the future. Becoming a member of this enterprise makes a people able to do the ones aim much easier as well as produce the desire becoming reality.

To help this business perspective and mission comes on legitimate Elabram Systems Sdn Bhd will be wide open on brand-new place seeing that Jun 2024. Everyone who are interested about filling up this particular vacant, make sure you take part in this kind of Jawatan Kosong Customer Experience Specialist recruitment. If you will be one that can certainly fill up qualifications, you can look at further information about Jawatan Kosong Customer Experience Specialist below.

Elabram Systems Sdn Bhd Jobs April 2026

Jawatan Kosong Customer Experience Specialist in Johor Bahru

What you will be doing:

  • Provide an omnichannel experience e.g email, chats, Whats-App, social media, calls with a comprehensive understanding of our products and services
  • Personalise and engage customers effectively to drive customer satisfaction
  • Assist customers on enquiries and issues efficiently to mitigate detractors
  • Ensuring service standards are met. e.g: CSAT, Quality Assurance (QA), Response time and Resolution time

What you’ll need:

  • Fluent English with excellent communication skills, both written and verbal
  • At least 1 year of working experience in the related field is required for this position
  • Ability to determine customer needs and quickly build rapport with customers
  • Ability to empathize with and prioritize customer needs, provide appropriate solutions and setting expectations with customers.
  • Exude patience and ownership with each customer
  • Able to solve problems by thinking analytically and creatively
  • Excellent communication, interpersonal and organisational skills
  • Self-starter, resourceful and tenacious
  • Team player, working collaboratively within and across teams
  • Experience working with Zendesk and/or a similar ticketing system is highly advantageous.

Job Type: Full-time

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

  • Maternity leave

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift

Supplemental pay types:

  • Overtime pay

As one of the leading companies in Malaysia, Elabram Systems Sdn Bhd opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Elabram Systems Sdn Bhd also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new experience and erudition through the company programs.

If You are interested to send an application for Jawatan Kosong Customer Experience Specialist Johor Bahru Jun 2024 by Elabram Systems Sdn Bhd, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Johor Bahru region from another company below.

Related Jobs

Jawatan Kosong INTERNSHIP FOR ENGINEERING STUDENT

Responsibilities : To assist several Production job functions Internship period starting from 4 months - 6months 5 working days ( Monday – Friday 8.00am to

Jawatan Kosong HR & Admin Officer / Executive
  Duthai Trading Sdn. Bhd. -   Johor Bahru | : 5 April 2026

Job Summary: The HR & Admin Officer / Executive is responsible for supporting the company’s human resource and administrative functions, including recruitment, employee records, attendance,

Jawatan Kosong Maths And English Teacher
  Kumon Mount Austin -   Johor Bahru | : 5 April 2026

Reponsibilities: - Guide and instruct students in Maths and/ or English - Mark and grade students' completed worksheets - Support administrative works Requirements: - SPM/

Jawatan Kosong Lorry Driver Johor Bahru
  Maydenki Sdn Bhd -   Johor Bahru | : 5 April 2026

- Responsible for loading,transporting and delivery goods to customers destination in a safely and timely manner - Deliver and collect goods inter-company/supplier/customer - Assisting with

Jawatan Kosong Assistant Admin
  SK OSH Management -   Johor Bahru | : 5 April 2026

Key Responsibilities - Handle daily administrative and office tasks - Manage calls, emails, and documentation - Maintain proper filing system - Prepare invoices, receipts, and

Search Jawatan Kosong